FontanaRecruiter
the smart solution for Fontana jobs

Seasonal Partner Services Representative (Remote)

Company: Mommy Jobs Online
Location: Fontana
Posted on: January 10, 2019

Job Description:

Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities: Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What is in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Apply To Become A CSR Agent: Please visit www.mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLsarah on your resume submission. Office: 14054186160

Keywords: Mommy Jobs Online, Fontana , Seasonal Partner Services Representative (Remote), Sales , Fontana, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Insurance Sales Agent
Description: Teamwork.-- Integrity.-- Dedication--Together, we make a difference.--The Automobile Club of Southern California has immediate opportunities for motivated individuals to join our exclusive team of Insurance (more...)
Company: Automobile Club of Southern California - AAA
Location: Riverside
Posted on: 01/22/2019

Life Insurance Agent (Remote) - Free Leads / New Agent Bonus!
Description: Job Title br br Life Insurance Agent Remote - Free leads / New agent bonus br br Company br br ASSURANCE br br Location br br Casper, WY br br Salary br br 50,000.00 125,000.00 (more...)
Company: Assurance
Location: Fontana
Posted on: 01/22/2019

Sales Representative - Home Security Sales - Full Training
Description: ul br li Overview br br br Join DEFENDERS, the only Authorized Premier Provider for ADT home security systems. Defenders has an immediate opening for a Sales Representative in your local (more...)
Company: DEFENDERS
Location: Riverside
Posted on: 01/22/2019


Seasonal Partner Services Representative (Remote)
Description: Our team is passionate about helping people go skiing and snowboarding more often The Role: We established high-performance Partner Services Team enhances our partners' experience with world-class enterprise (more...)
Company: Mommy Jobs Online
Location: Hesperia
Posted on: 01/22/2019

Life Insurance Agent (Remote) - Free Leads / New Agent Bonus
Description: Job Title--Life Insurance Agent Remote - Free leads / New agent bonus Company--ASSURANCELocationCasper, WYSalary-- 50,000.00----- 125,000.00--per yearJob type--Contract, CommissionJob Description--Focus (more...)
Company: Assurance
Location: Moreno Valley
Posted on: 01/22/2019

Life Insurance Agent (Remote) - Free Leads / New Agent Bonus!
Description: Life Insurance Agent Remote - Free Leads / New Agent Bonus Job Title Life Insurance Agent Remote - Free leads / New agent bonus Company ASSURANCE Location Casper, WY Salary 50,000.00 - 125,000.00 (more...)
Company: Assurance
Location: San Bernardino
Posted on: 01/22/2019

Guest Service Representative - Part Time The Westin Mission Hills Golf Resort & Spa (1900054R)
Description: Heres To Your Journey with Westin At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help (more...)
Company: Marriott International, inc.
Location: Hemet
Posted on: 01/22/2019

Work-At-Home Call Agents
Description: This is a legitimate part time, seasonal home-based position. Our growing Work-At-Home Department connects customers with camping, tours activity reservations as well as hunting fishing licensing (more...)
Company: Mommy Jobs Online
Location: Fontana
Posted on: 01/22/2019

Tax Expert - CPA, Enrolled Agent or Practicing Attorney - Seasonal Rem
Description: Overview Join Our Virtual Tax Network At Intuit, our mission is to power prosperity around the world. Tax experts support that mission to our TurboTax customers by: providing valuable guidance, instilling (more...)
Company: Intuit
Location: Riverside
Posted on: 01/22/2019

Sales Supervisor - JW Marriott Desert Springs Resort & Spa (18003GXD)
Description: Heres To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand (more...)
Company: Marriott international, Inc.
Location: Hemet
Posted on: 01/22/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Fontana RSS job feeds