FontanaRecruiter
the smart solution for Fontana jobs

Seasonal Partner Services Representative (Remote)

Company: Mommy Jobs Online
Location: Fontana
Posted on: October 29, 2018

Job Description:

Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners' experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities: Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What's in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLLAURALC on your resume submission. Office: 14054186160

Keywords: Mommy Jobs Online, Fontana , Seasonal Partner Services Representative (Remote), Sales , Fontana, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Patient Service Representative (Medical Front Desk)
Description: We invite you to come join the Victor Valley Advanced Imaging team in Apple Valley as a Patient Services Representative. Growth and learning opportunity available for a caring professional that wants (more...)
Company: RadNet
Location: Apple Valley
Posted on: 11/21/2018

AVON Independent Sales Representative (Hesperia,CA)
Description: Work how you'd like and where you'd like, make your own schedule.It doesn't matter if you come from Customer Service, Accounting, Marketing, Administrative or any other field or if you are just looking (more...)
Company: Avon
Location: Hesperia
Posted on: 11/21/2018

Inbound Customer Service Representative
Description: We are looking for Full and Part Time Customer Service Brand Agents to work from home No experience is required for this opportunity - we provide fully paid training Our Home Agents have ideal work (more...)
Company: MJOL Jennifer Agnew
Location: Redlands
Posted on: 11/21/2018


Sales and Customer Service
Description: Mommy Jobs Online agents on the Sales Customer Service Program will offer customer service by taking inbound calls and emails from customers with inquiries about issues, new promotions and registration. (more...)
Company: Mommy Jobs Online
Location: Riverside
Posted on: 11/21/2018

Sales Representative - Home Security Sales - Full Training
Description: Sales Representative - Home Security Sales - Full Training OverviewJoin DEFENDERS, the only ADT-Authorized Premier Provider for home security systems. Defenders has an immediate opening for a Sales Representative (more...)
Company: DEFENDER SECURITY
Location: Riverside
Posted on: 11/21/2018

Parts Sales Coordinator
Description: This position is responsible for handling incoming calls to the Parts Support / Sales Department from customers, fulfilling all customers order requests from start to finish of the order process and always (more...)
Company: Multiquip Inc.
Location: San Bernardino
Posted on: 11/21/2018

Pharmaceutical Sales Reps! Time to CA$H IN BIG!
Description: Most every Doctor accepts credit cards. Show your physician clients how to ELIMINATE their credit card processing fees and
Company: zipCCfees
Location: Fontana
Posted on: 11/21/2018

Work from Home - Avon Sales Representative - Want Some Extra Money?
Description: Work how you'd like and where you'd like, make your own schedule.It doesn't matter if you come from Customer Service, Accounting, Marketing, Administrative or any other field or if you are just looking (more...)
Company: Avon
Location: Riverside
Posted on: 11/19/2018

Call Center Agent -The Ritz-Carlton (18002WAS)
Description: Call Center Agent At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays (more...)
Company: Marriott International
Location: Hemet
Posted on: 11/21/2018

Work from Home - Avon Sales Representative - Want Some Extra Money?
Description: Work how you'd like and where you'd like, make your own schedule.It doesn't matter if you come from Customer Service, Accounting, Marketing, Administrative or any other field or if you are just looking (more...)
Company: Avon
Location: Hesperia
Posted on: 11/21/2018

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Fontana RSS job feeds