Vehicle Entry Supervisor
Company: Cox Automotive
Posted on: June 12, 2019
This position is responsible for supervising and directing the
daily operations of the inspections, vehicle check-in and
registration area, including assigned personnel.
Ensure efficient lot operations by coordinating the movement of
vehicles from the registration area to the sale lanes or back
Review and implement check-in procedures, making sure vehicles are
checked in and out correctly. Monitor incoming vehicles and ensure
that they are received, stocked-in, numerated, staged, and moved
through the sale lanes in proper order.
Maintain a complete and thorough receiving log, listing all
vehicles received, and review daily for accuracy. Distribute
updated logs, transporter condition reports and invoices to the
appropriate personnel for processing.
Manage and direct the documentation of vehicle condition writing
and Condition Report and/or computer data entry.
Supervises quality control activities to assure accurate, timely
and complete condition reports (CR's), both hard copy and ECR
Performs physical checks on random vehicles. Provides detailed and
timely feedback to employees.
Follows and supports others in the use of the work instructions
provided by client and/or Manheim Inspections using the Manheim
Electronic Condition Report Program, Inspection Solution T1 and
Mirage Program, or client-instructed paper Condition Reports.
Administers equipment and maintains inventory supplies used in the
Assures that account specific guidelines concerning CR writing are
being followed. Maintains knowledge of account specific needs and
communicates changes to departmental employees.
Prepares daily reports by account to determine priorities for the
day (oldest cars by receiving date and sale cars first) and adjusts
workload. Searches for outstanding vehicles in other locations.
Provide quality service and interact with dealers to resolve
customer complaints or any other problems that may occur.
Assign and reissue numbers to dealers, register vehicles,
coordinate vehicle running on lease lanes and pre-sales, and issue
dealer registration credits.
Maintains communication with other departments and management team
providing relevant information to coordinate activities of the
department and ensure high quality of service to both internal and
Supervise and direct the work of vehicle registration employees by
determining work procedures, preparing work schedules, expediting
the workflow, assigning duties and examining work for accuracy and
conformance to policies and procedures.
Assist manager in counseling and disciplining employee, monitoring
and evaluating employee job performance, and conducting performance
Work with manager to review work volumes, plan and continuously
monitor staffing levels to ensure efficiency, quality work product,
and effective customer service; review departmental performance
against key performance indicators and metrics and develop and
execute strategies for improvement.
Effectively leads the team at the location by setting an example in
behavior, championing Cox/Manheim values and ensuring that all
employees are treated with respect.
Enforce all company policies and procedures related to employee and
Visibly demonstrate safety commitment by following all safety and
health procedures and modeling the behaviors related to such. Work
in cooperation with Market Safety Manager in support of all safety
activities aligned with Safety Excellence.
Perform other duties as assigned by management.Qualifications:
High School Diploma or equivalent required.
1 - 3 years experience in vehicle registration and/or vehicle
Experience in Automobile or Auction industry preferred.
Strong communication and interaction skills required.
Competent supervisory and excellent organizational skills
Basic computer skills preferred. Valid Driver s License and good
driving record required.
Ability to drive vehicles with standard and automatic
Accomplishments (Degrees, Certifications, Languages):
Knowledge of transportation and current DMV laws and regulations
Regularly required to stand, walk, reach, talk and hear.
Frequently required to stoop, kneel, crouch, bend, squat and
Vision abilities required include close, distance and color vision,
depth perception and ability to adjust focus.
Moderate noise level. Frequent exposure to outdoor weather.
The posting is intended to describe the general content of and
requirements for the performance of this job. It is not to be
construed as an exhaustive statement of duties, responsibilities or
About Cox AutomotiveCox Automotive Inc. makes buying, selling and
owning cars easier for everyone, while also enabling mobility
services. The global company's 34,000-plus team members and family
of brands, including Autotrader®, Clutch Technologies, Dealer.com®,
Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®,
VinSolutions®, vAuto® and Xtime®, are passionate about helping
millions of car shoppers, tens of thousands of auto dealer clients
across five continents and many others throughout the automotive
industry thrive for generations to come. Cox Automotive is a
subsidiary of Cox Enterprises Inc., a privately-owned,
Atlanta-based company with revenues exceeding $20 billion.
www.coxautoinc.comCox is an Equal Employment Opportunity employer -
All qualified applicants/employees will receive consideration for
employment without regard to that individual's age, race, color,
religion or creed, national origin or ancestry, sex (including
pregnancy), sexual orientation, gender, gender identity, physical
or mental disability, veteran status, genetic information,
ethnicity, citizenship, or any other characteristic protected by
law.Statement to ALL Third-Party Agencies and Similar
Organizations: Cox accepts resumes only from agencies with which we
formally engage their services. Please do not forward resumes to
our applicant tracking system, Cox employees, Cox hiring manager,
or send to any Cox facility. Cox is not responsible for any fees or
charges associated with unsolicited resumes.
Keywords: Cox Automotive, Fontana , Vehicle Entry Supervisor, Other , Fontana, California
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