Patient Flow Assistant
Company: Loma Linda University Health
Location: Loma Linda
Posted on: March 17, 2023
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Job Description:
- UH: Cancer Clinic - (Full-Time, Day Shift) -
Our mission is to continue the teaching and healing ministry of
Jesus Christ. Our core values are compassion, excellence, humility,
integrity, justice, teamwork and wholeness.
The Patient Flow Assistant performs designated direct and indirect
age-specific and developmentally appropriate patient care under the
direct supervision of the Medical Doctor (MD), Nurse Practitioner
(NP), Registered Nurse (RN), or Licensed Vocational Nurse (LVN) in
the cancer clinics and infusion center caring for patients eighteen
years of age or older with suspected or confirmed malignancies or
hematologic disorders. Functions in a combination role performing a
variety of duties within the unlicensed assistive personnel scope
of practice that includes, but is not limited to patient care
assistant and secretarial and scheduling duties. Follows policies,
protocols, techniques and guidelines in all aspects of job duties.
Meets qualifications and competencies as identified in the
department-specific Plan for Providing Care. Provides for emotional
comfort and caring through verbal and nonverbal communication.
Relates courteously, compassionately and tactfully with patients
and families facing the unknown. Utilizes interpersonal skills to
maximize customer service in a manner that supports excellence in
safe patient care and professionalism. Contributes to a work
environment of caring and cooperation among a culturally diverse
workforce and patient population. Demonstrates flexibility and
willingly floats to other areas as assigned. Performs other duties
as needed.
High School Diploma or General Education Development (GED)
certificate required. Proof or completion of an approved Certified
Nursing Assistant (CNA), Medical Assistant (MA) program or
completion of a nursing fundamentals course from a school of
nursing required. Minimum of six months experience as a MA or CNA
in a clinic or acute care setting preferred. Minimum of six months
experience as a unit or medical secretary preferred. Basic Life
Support (BLS) certification issued by the American Heart
Association required.
Knowledge of unlicensed assistant personnel scope of practice for
healthcare required. Demonstrates competencies in fundamentals of
patient care and safety. Able to read, write legibly and speak in
English (and Spanish preferred) with professional quality; use
computer, printer and software programs necessary to the position,
e.g., Microsoft Office, Outlook, electronic event reporting
program, established organization electronic medical record;
operate and troubleshoot equipment utilized for position; perform
basic patient care activities using proper body mechanics and
safety precautions; comprehend and follow-through with
instructions; relate and communicate positively, effectively and
professionally with others; be assertive and consistent in
following and enforcing policies; work calmly and respond
courteously when under pressure; collaborate; accept direction;
think critically and use good judgment; problem solve and
collaborate with licensed care providers as necessary; perform
duties with supervision; perform basic math functions; manage
multiple patient assignments effectively; organize and prioritize
workload; problem solve; recall information with accuracy; pay
close attention to detail; distinguish colors as necessary for
position; hear sufficiently for general conversation in person and
on the telephone; identify and distinguish various sounds
associated with the work place and patient care; discern
temperature variances through touch; see adequately to read
computer screens, medical records and written documents necessary
to position, exhibit professional behavior at all times.
Additional Information
Compensation
US Dollar (USD)
17.14
US Dollar (USD)
21.95
Keywords: Loma Linda University Health, Fontana , Patient Flow Assistant, Other , Loma Linda, California
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