Company: Loma Linda University Health
Location: Loma Linda
Posted on: January 23, 2023
UH: Hospitality Services - (Full-time, Variable)
Our mission is to continue the teaching and healing ministry of
Jesus Christ. Our core values are compassion, excellence, humility,
integrity, justice, teamwork and wholeness.
The Host-Emergency Department greets each patient, visitor or guest
and welcomes them to the hospital with enthusiasm and
professionalism. Ascertains the customers needs and answers any
questions in a professional and courteous manner. Provides
information about the facility and answers any questions. Provides
support and emotional comfort to families experiencing crisis.
Assists patients and visitors by directing or escorting them to
their correct destination. Controls patient and/or visitor passage
into the Emergency Department. Acts as customer service liaison
between Security, Registration, nursing staff, family and visitors.
Resolves complaints and answers questions regarding services and
procedures. These services may be provided for both the LLUMC and
LLUCH hospitals. Performs other duties as needed.
High School Diploma or GED required. Minimum one year of experience
in public, guest relations or customer service required.
Able to read; write legibly; speak in English (bilingual preferred)
with professional quality; use computer, printer, and software
programs necessary to the position (e.g., Word, Excel, Outlook,
PowerPoint). Operate/troubleshoot basic office equipment required
for the position. Able to relate and communicate positively,
effectively, and professionally with others; work calmly and
respond courteously when under pressure; collaborate and accept
direction. Able to communicate effectively in English in person, in
writing, and on the telephone; think critically; manage multiple
assignments effectively; organize and prioritize workload; work
well under pressure; problem solve; recall information with
accuracy; pay close attention to detail; work independently with
minimal supervision. Able to distinguish colors as necessary; hear
sufficiently for general conversation in person and on the
telephone, and identify and distinguish various sounds associated
with the workplace; see adequately to read computer screens, and
written documents necessary to the position.
- Organization: Loma Linda Univ Medical Center
- Employee Status: Regular
- Schedule: Full-time
- Shift: Variable
- Minimum Salary:
US Dollar (USD)
- Maximum Salary :
US Dollar (USD)
Keywords: Loma Linda University Health, Fontana , Host-ED, Other , Loma Linda, California
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