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Supervisor, Operations

Company: Weber Logistics
Location: Fontana
Posted on: September 22, 2022

Job Description:

Job DescriptionPosition Summary:The Billing Supervisor role will report to the Billing Manager and will play a key role in helping to execute strategic company initiatives. This role will assist and/or actionable analyses based on detailed cost benefit analysis that will drive strategic and tactical improvements from idea stage to full implementation.Essential Duties and Responsibilities:

  • Knowledge of Synapse warehouse management system (WMS) and how to use that information to develop cost improvements by operational changes.
  • Manage Monthly billing review.
  • Utilize historical data to identify missed billing.
  • Participate in continuous improvement training of new customer service representatives and managers.
  • Assist in development and creation of SOPs for billing and billing program rate manager.
  • Manages billing solutions to improve departmental efficiency and accuracy.
  • Ensures the operations and associated procedures of billing systems are efficient and effective for billing delivery.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Qualification Requirements:
    • Expert level skills in Excel, Power Point, Word and Outlook.
    • Strong understanding of financial reports and analysis.
    • Experience in training managers to understand contracts and how their actions can driver profitability.
    • Ability to write clear and concisely
    • Ability to approach all situations with tact, high emotional intelligence, diplomacy, and discretion.
    • Strong communication skills, verbal and written.
    • Customer focused
    • Organized
    • Ability to work under pressure
    • Ability to work flexible hours
    • Demonstrate professional image in the work environment, both personal and professionalEducation and/or Experience:
      • None required at this timeMathematical Skills:
        • Strong mathematical/statistical analysis knowledge requiredCertificates, Licenses, Registration:
          • None required at this timeOther Skills and Abilities:
            • High Proficiency in computer skills; general knowledge of Word, Excel, Power Point and database systems
            • Reach Super User (billing) level for Synapse WMS systems.
            • Reach a high moderate level use of Excel, within 90-days of hire. Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Computer use requires good vision and ability to use keyboard. Ability to manipulate data on computer screen. Ability to lift and carry up to 25 pounds. Regular use of hands, fingers and eyes required. Ability to communicate effectively required. Some travel maybe required. Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.A general warehouse/distribution environment with moderate power lifts equipment operations. The office environment is professional. Noise level quiet to moderate. Exposure to office machines, phones, faxes, computers and copiers.

Keywords: Weber Logistics, Fontana , Supervisor, Operations, Other , Fontana, California

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