Patient Flow Assistant
Company: Loma Linda University Health
Location: Loma Linda
Posted on: June 23, 2022
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Job Description:
Patient Flow Assistant Loma Linda, California New - UH: Cancer
Clinic - (Full-Time, Day Shift) -Our mission is to continue the
teaching and healing ministry of Jesus Christ. Our core values are
compassion, excellence, humility, integrity, justice, teamwork and
wholeness.The Patient Flow Assistant performs designated direct and
indirect age-specific and developmentally appropriate patient care
under the direct supervision of the Medical Doctor (MD), Nurse
Practitioner (NP), Registered Nurse (RN), or Licensed Vocational
Nurse (LVN) in the cancer clinics and infusion center caring for
patients eighteen years of age or older with suspected or confirmed
malignancies or hematologic disorders. Functions in a combination
role performing a variety of duties within the unlicensed assistive
personnel scope of practice that includes, but is not limited to
patient care assistant and secretarial and scheduling duties.
Follows policies, protocols, techniques and guidelines in all
aspects of job duties. Meets qualifications and competencies as
identified in the department-specific Plan for Providing Care.
Provides for emotional comfort and caring through verbal and
nonverbal communication. Relates courteously, compassionately and
tactfully with patients and families facing the unknown. Utilizes
interpersonal skills to maximize customer service in a manner that
supports excellence in safe patient care and professionalism.
Contributes to a work environment of caring and cooperation among a
culturally diverse workforce and patient population. Demonstrates
flexibility and willingly floats to other areas as assigned.
Performs other duties as needed.High School Diploma or General
Education Development (GED) certificate required. Proof or
completion of an approved Certified Nursing Assistant (CNA),
Medical Assistant (MA) program or completion of a nursing
fundamentals course from a school of nursing required. Minimum of
six months experience as a MA or CNA in a clinic or acute care
setting preferred. Minimum of six months experience as a unit or
medical secretary preferred. Basic Life Support (BLS) certification
issued by the American Heart Association required.Knowledge of
unlicensed assistant personnel scope of practice for healthcare
required. Demonstrates competencies in fundamentals of patient care
and safety. Able to read, write legibly and speak in English (and
Spanish preferred) with professional quality; use computer, printer
and software programs necessary to the position, e.g., Microsoft
Office, Outlook, electronic event reporting program, established
organization electronic medical record; operate and troubleshoot
equipment utilized for position; perform basic patient care
activities using proper body mechanics and safety precautions;
comprehend and follow-through with instructions; relate and
communicate positively, effectively and professionally with others;
be assertive and consistent in following and enforcing policies;
work calmly and respond courteously when under pressure;
collaborate; accept direction; think critically and use good
judgment; problem solve and collaborate with licensed care
providers as necessary; perform duties with supervision; perform
basic math functions; manage multiple patient assignments
effectively; organize and prioritize workload; problem solve;
recall information with accuracy; pay close attention to detail;
distinguish colors as necessary for position; hear sufficiently for
general conversation in person and on the telephone; identify and
distinguish various sounds associated with the work place and
patient care; discern temperature variances through touch; see
adequately to read computer screens, medical records and written
documents necessary to position, exhibit professional behavior at
all times.Additional Information
Keywords: Loma Linda University Health, Fontana , Patient Flow Assistant, Other , Loma Linda, California
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