Scheduler-Rehab Core
Company: Loma Linda University Medical Center
Location: Loma Linda
Posted on: May 11, 2022
|
|
Job Description:
Medical Center: Rehab Core OP (Full Time, Day Shift) -
Our mission is to continue the teaching and healing ministry of
Jesus Christ. Our core values are compassion, excellence, humility,
integrity, justice, teamwork and wholeness.
The Scheduler-Rehab Core is responsible for managing and
coordinating all rehab service area appointments within all
identified rehab service areas including inpatient services,
outpatient services, and other multi-disciplinary clinics.
Collaborates with various department. Schedules team, department
and Rehabilitation Institute wide meetings. Completes the check-in
and registration process, notifies providers of patient arrivals,
maintains assigned phone queues in a professional and timely
manner, perform billing audits and provide appropriate
communication to providers and management. Performs other duties as
needed.
High School Diploma or GED required. Minimum one year of call
center experience in a customer service, sales environment, or
clinical experience required. Minimum three years of experience in
healthcare customer service call center preferred.
Ability to write legibly and take messages. Ability to use the
telephone. Good communication skills with emphasis of telephone
etiquette. Able to keyboard 30 to 40 wpm. Able to read; write
legibly; speak in English (and Spanish preferred) with professional
quality; use computer, printer, and software programs necessary to
the position (e.g., Word, Excel, Outlook, PowerPoint).
Operate/troubleshoot basic office and patient care equipment
required for the position; perform required patient care activities
related to the position. Able to relate and communicate positively,
effectively, and professionally with others; work calmly and
respond courteously when under pressure; collaborate and accept
direction. Able to communicate effectively in English in person, in
writing, and on the telephone; think critically; manage multiple
assignments effectively; organize and prioritize workload; work
well under pressure; problem solve; recall information with
accuracy; pay close attention to detail; work independently with
minimal supervision. Able to distinguish colors as necessary; hear
sufficiently for general conversation in person and on the
telephone, and identify and distinguish various sounds associated
with the workplace; see adequately to read computer screens, and
written documents necessary to the position.
Additional Information
* Organization: Loma Linda Univ Medical Center
* Employee Status: Regular
* Schedule: Full-time
* Shift: Day Job
* Days of Week: Sunday, Monday, Tuesday, Wednesday, Thursday,
Friday, Saturday
Keywords: Loma Linda University Medical Center, Fontana , Scheduler-Rehab Core, Other , Loma Linda, California
Click
here to apply!
|