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Client Services Coordinator

Company: NRI Distribution
Location: Fontana
Posted on: May 8, 2022

Job Description:

A Day in the Life
As a Client Services Coordinator, you will play an important part in performing all functions related to the processing of orders and receipts through the facilities to meet client expectations acting as a primary liaison. Youll be working with products from some awesome clients that are heavily involved in the active lifestyle.

All About You
What Youll Bring to the Role:
Excellent technical capabilities with proficiency to learn internal and external software systems

Excellent communication and interpersonal skills

Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented

Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety

Has the ability to be flexible and adapt to changing priorities.

Trustworthy and moral character (we use pre-employment background & drug tests)

The Must Haves:
Must have 12+ months experience in warehouse or transportation environment in administration, coordinator, clerk, or dispatching role

Proficient with Microsoft Office applications, specifically Outlook

Must have physical ability to carry out essential job functions, including but not limited to, sitting for long periods of time, occasionally walking and standing, climbing ladders/stairs, and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc. when stepping into the warehouse

Things You Will be Doing
Acts as the liaison between the clients and NRI operations by communicating and monitoring client priorities

Manages client relationships by effectively handling all client interactions, including higher level troubleshooting issues and collaborating with other departments

Coordinates flow of inventory with Inventory Team and VAS (Value Added Services)

Ensures client SLAs are communicated to the operations team

FollowingNRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)

Keeps work and storage areas in a safe, clean, and tidy condition at all times.

Performs other duties as requested

Perks
Staff purchase program wear the brands you love!

Staff benefits plan choose the benefits that are right for you!

Flexible and fun work environment work hard and play hard!

Internal opportunities we believe in growing our own!

Profit-Sharing contributing to and sharing in prosperity!

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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Keywords: NRI Distribution, Fontana , Client Services Coordinator, Other , Fontana, California

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