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Clinical Support Rep

Company: Loma Linda University Health
Location: Loma Linda
Posted on: January 13, 2022

Job Description:


Clinical Support Rep Loma Linda, CaliforniaMedical Center: Clinical Support Rep (Part-time, Evening Shift) -Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.The Clinical Support Representative anticipates and meets the needs of patients, LLU staff, and the public in general. Follows established guidelines to receive and answer patient questions, comments or complaints. Obtains patient demographic, insurance and guarantor information required for quick registration. Schedules patients appointments and enters data into LLUMC electronic systems, ensuring that complete and accurate accounts are produced. Uses knowledge of PACS to accurately match images from other facilities to LLU patients. Relies on previous X-Ray knowledge to answer and transfer non-medical questions to the appropriate medical staff. Perform other duties as assigned.High School Diploma or GED required. Associate's Degree preferred. Minimum two years of experience as a Customer Service Representative or similar required; preferably in a healthcare setting.Valid Driver's License required at time of hire.Knowledge of Radiology Operations and X-ray types or procedures required. Knowledge of Medical Terminology preferred. Able to keyboard 40 wpm. Able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position. Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.Additional Information

  • Organization: Loma Linda Univ Medical Center
  • Employee Status: Regular
  • Schedule: Full-time
  • Shift: Evening Job
  • Days of Week: Monday, Tuesday, Wednesday, Thursday, Friday
  • Monday Hours: 8.5
  • Tuesday Hours: 8.5
  • Wednesday Hours: 8.5
  • Thursday Hours: 8.5
  • Friday Hours: 6

Keywords: Loma Linda University Health, Fontana , Clinical Support Rep, Other , Loma Linda, California

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