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Scheduler/Call Center (FT)

Company: Green Energy Solutions
Location: Loma Linda
Posted on: November 16, 2021

Job Description:

Green Energy Solutions is a California State Licensed Contractor working to reduce the usage of energy for utility customers. We are searching for a personable, thorough Individual to schedule appointments for current utility customers. We are seeking motivated candidates who are looking for growth with a progressive thinking company and are ready to be a part of our team.
Hourly Rate: $16.00/hr. (overtime as required)
Full-Time Position.
Health Benefits: Medical/Dental/Vision/Chiro and Life.
Other Benefits: Holiday/Sick and Bereavement Pay.
Job Responsibilities & Skills - Responsibilities included but are not limited to the following:

  • Calling and accepting calls from utility customers from the Job Que provided to you.
  • Provide information and inquire whether customers may be interested in the program being offered and prepare them for the scheduled application process as well as installation of qualified appliances
  • Scheduling home assessment, installation, and warranty service appointments for the customers.
  • Submit daily schedules to Assessors, installers, management, and appropriate team members.
  • Maintain a detailed log of calls in the customer profile, including those which were not answered.
  • Informing the Manager of issues and/or complaints.
  • Attend meetings, training and seminars as directed.
  • Perform other related duties as required.
    Job Requirements:
    • High School Diploma or equivalent.
    • Bilingual in Spanish is a must.
    • Scheduling/Appointment Setting, Call Center and/or Customer Service experience is a plus.
    • Ability to handle high volume incoming and outgoing calls.
    • Ability to work independently with minimal direction as well as in a team environment.
    • Must have excellent listening skills and attention to detail.
    • Proficiently operate standard office equipment (i.e., copier, phones, and computer).
    • Proficient in Microsoft Office, Word, Excel, Windows, and ability to learn Database Programs.
    • Must pass a post-offer background, physical/drug, and alcohol test.
    • May require working overtime to meet company needs.
      Physical Requirements:
      Constant sitting, typing, and being on phone. Minimal walking, standing, bending stooping, crouching, and/or kneeling.

      About Green Energy Solutions:

      We are a California State Licensed Contractor working to reduce the usage of energy for utility customers.

Keywords: Green Energy Solutions, Fontana , Scheduler/Call Center (FT), Other , Loma Linda, California

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