Customer Service Representative
Company: States Logistics Services Inc
Posted on: June 6, 2021
We’re growing and we’re looking for
detail-orientated representatives to provide awesome customer
service to our customers!
This is a full-time, direct hire
position; Monday thru Friday 8:00 am-4:30 pm.
Some overtime may be required based on
Compensation: $16.00 - $ 18.00 D.O.E.
Here is what we’re looking
- 6 months in a high volume customer service role. 3PL strongly
- Working knowledge of Microsoft Word, Outlook, and Excel.
- Ability to organize and prioritize work and meet deadlines.
- Excellent customer service skills (friendly, courteous,
Here is why you should work for
- We’re growing in this region and we prefer to promote from
within allowing our associates to grow with us
- We have vacation time, personal time, sick time, holiday
premiums for worked holidays, holiday pay
- We are one of the few employers that have Employee Stock
Ownership (our employees own just under half of the company)
- We offer medical, dental, vision, accident, and life insurance
at a low cost
- Casual work environment: you can wear jeans every day!
States Logistics Services, Inc. is a
third-party logistics company (3PL) specializing in all aspects of
supply chain management. States Logistics currently operates a
combination of public and contract warehouses in Southern
California and Arizona servicing a wide range of industries. Our
focus on service and operational execution has enabled us to be
rated the "Best of the Best" within our customers' distribution
States Logistics Services, Inc is an equal
Here Are Just Some Things A
Customer Service Rep Will Do:
- Receive and process outbound orders by EDI, phone, fax or email
in either our in-house WMS system or SAP.
- Prepare routing information, schedule appointments with
carriers, and shipping documents.
- Prepare any follow-up to ensure delivery can be made by the
specified dates required. Initiate tracers with carriers.
- Adjust or cancel orders and process inbound returns as
- Access customer's online shipping or receiving programs and
update records for individual accounts.
- Send daily, weekly or monthly reports to the customer as
- Invoice processing
Keywords: States Logistics Services Inc, Fontana , Customer Service Representative, Other , Fontana, California
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