Specialist, Cross-Dock Operations
Company: Estes Forwarding Worldwide, LLC
Posted on: May 3, 2021
Estes Forwarding Worldwide, LLC
EFW is an Equal Opportunity Employer,
Minorities/Female/Disabled/VeteranJob ID 2021-2408# of Openings
Job Location US-CA-FONTANACategory Dock
Type Regular Full-Time
Shift ** May include weekend hours, 2nd (Day)
Founded in 2003, Richmond-based Estes Forwarding Worldwide (EFW) is
a domestic and international freight forwarder. At EFW, we are
always on. Our commitment to personal service has made us a leader
in logistic solutions across the globe. With offices across the
country, EFW offers a full range of domestic and international
solutions-including air, ocean, ground and international
transportation-that few competitors can match.
The Specialist, Operations, is responsible for maintaining expected
service level of all EFW shipments, updating shipments with the
most accurate and timely status, and ensuring quality of service
provided to EFW customers. The Specialist will also assist with
day-to-day activity of the dock as well as integrity of freight and
Duties include but are not limited to:
- Track, trace, and monitor Estes Forwarding shipments and update
the status with complete notes.
- Perform clerical processes related to the Estes Forwarding
business. Process routine customer information in support of
transportation, billing, and/or collection efforts.
- Monitor the Web, fax, and voice mail for service provider
- Maintain data for specific customers, markets, products, and/or
processes as required.
- Assist and support coordinators, supervisors, and managers with
various business needs.
- Communicate to Estes Forwarding Coordinator or Supervisor any
issues or problems that may put a shipment in jeopardy of
- Confirm charges from service providers as needed.
- Maintain familiarity with conditions that need special and
accessorial charges and ensure that all costs and charges are
complete and accurate.
- Perform miscellaneous job functions to assist with operations,
sales efforts, contracts, and billing.
- Support and promote company core values.
- Move freight, stock, or other materials to and from storage or
production areas, loading docks, delivery vehicles, ships, or
containers, by hand or using trucks, tractors, or other
- Read work orders or receive oral instructions to determine work
assignments or material or equipment needs.
- Regular attendance is required.
- Comply with company C-TPAT and TSA security procedures.
- Perform other duties as assigned.
Minimum of a high school diploma or equivalent required and 0-2
years of experience. 1-3 years of experience in the Transportation
or Freight Forwarding industry preferred. However, a combination of
experience and/or education will be taken into consideration.
Must be able to work flexible shifts.
Intermediate proficiency in Microsoft Office, internet, web-based,
and job specific software applications.
Ability to plan, organize, and manage multiple projects and set
Ability to develop and use collaborative relationships to
accomplish work goals; develops individual relationships by
listening, sharing ideas, and appreciating others' efforts.
Maintain stable performance under pressure or opposition; handling
stress in a manner that is acceptable to others and the
Use appropriate methods and a flexible interpersonal style to help
build a cohesive team and facilitate the completion of team
Read, analyze, and interpret highly complex regulations and
procedures, and respond to common inquiries or complaints.
Ability to effectively present information and respond to questions
from groups of customers and employees.
Ability to read and interpret general business documents.
Ability to write routine reports and general business
Ability to work with peers and communicate basic concepts.
Ability to solve practical problems through standardized solutions
that require limited judgment.
Ability to follow prescribed and detailed procedures to solve
Must be eligible to work in the United States.
At this time, EFW will not sponsor a new applicant for employment
authorization for this position.
EFW offers an opportunity to grow and develop your career in an
environment that provides a fulfilling workplace for employees,
creates an environment for continuous learning, and embraces the
ideas and diversity of others. All qualified applicants will
receive consideration for employment without regard to sex,
pregnancy, race, ethnicity, color, creed, religion, national
origin, age, disability status, protected veteran status, marital
status, sexual orientation, gender identity or expression, or any
other legally protected status.PI134279307
Keywords: Estes Forwarding Worldwide, LLC, Fontana , Specialist, Cross-Dock Operations, Other , Fontana, California
Didn't find what you're looking for? Search again!