in Seattle, Washington, Wireless Advocates is a
leading provider of wireless products and services both online and
in over 600 retail locations nationwide. Together with the top
wireless carriers (Verizon, T-Mobile, AT&T, Sprint) and OEM's
(Apple, Samsung, LG, Motorola), our expert team of wireless
professionals are here to help people connect.
Advocates operates retail kiosks and online sales activities for
our retail partners: Costco Wholesale, Army & Air Force Exchange
Services (AAFES), Marine Corps Exchange (MCX), and Navy Exchange
(NEX). Wireless Advocates is proud of our relationships with
partners in building successful wireless operations within their
stores. Our private label sales kiosks integrate effortlessly into
retail environments, delivering customers a great
You Have What It Takes to Succeed?
are the type of sales expert who creates a positive member
experience. You strive to meet or exceed all Wireless Sales Expert
customer service, quality of sale and performance expectations. You
exhibit high levels of professionalism and operational excellence.
You take pride in providing exceptional customer service. You
maintain effective working relationships with your peers, manager
and store personnel. You are able to meet sales expectations with
minimal direct supervision.
is an exciting opportunity in a retail space that is primed for
massive growth now that 5G is here. We hold a unique advantage in
that we're able to offer all of the latest devices and plans from
Verizon, AT&T, and T-Mobile/Sprint. These roles come with
full benefits and excellent pay - with base, bonus and commissions,
our Wireless Sales Experts are averaging $17/hr and our top
performers are averaging $27/hr and higher.
Wireless Sales Experts (WSE) are responsible for creating
an excellent member experience by ensuring every interaction is
professional and utilizes the GUESTS methodology. The WSE provides
expert product and service selection advice so that Costco members
and their dependents purchase products that meet their individual
needs and wishes. The WSE is responsible for achieving personal
sales and service goals and meeting all operational standards and
expectations. The WSE must demonstrate the Company Guiding
Principles in all interactions with members, employees and store
personnel. Since this is a retail position, the WSE should ideally
be available for shifts in the evenings and on Friday, Saturday and
meets or exceeds sales and performance expectations.
executes the company's GUESTS sales process.
superior, professional customer service to all members. Meets or
exceeds all quality of sale and customer service
up to date with all communications and relevant information (i.e.
promotions, inventory, etc.).
all sales, operational and other SOPs standards are met and that
all applicable SOPS are consistently executed.
long-term repeat relationships with customers through personal
integrity, sales and product expertise.
meets or exceeds all operational standards
to published work schedules, meal breaks and
time keeping practices which includes checking daily for missing
cash handling and inventory control
and Training compliance
of paperwork and direct delivery processing
retail sales experience is a plus, but the ability to greet and
engage with customers is a must!
be curious and coachable – it’s okay if you don’t know, but are you
willing to learn?
integrity, a commitment to always do the right thing for our client
desire to learn about technology and how to match solutions to
able and willing to work a flexible schedule, including evenings,
weekends and holidays.
to stand for extended periods of time.
be at least 18 years of age and legally authorized to work in the
Got You Covered!
Wireless Advocates, we are committed to providing our team with the
support and resources to succeed in their career, as well as
exceptional benefits for a healthy work-life
Dental, and Vision coverage
Savings including 401(k) with company match
& Long-Term Disability Insurance
Assistance Program 100% company paid
Insurance Policy 100% company paid
Line Discounts on Phone Plans
Advocates is an equal opportunity employer, we encourage and
support diversity in the workplace.
find out more about us, visit our website at: www.wirelessadvocates.com