Posted on: September 20, 2023
IT Infrastructure Support 1
This position involves monitoring various production systems and
activities and provide technical support to production/warehouse
-Knowledge of IT applications and infrastructure elements.
-Problem analysis and resolution skills.
-Knowledge of database desktop, application or infrastructure.
-Good communication skills.
-Ability to show initiative to take on assignments of a more
Work is guided by diverse procedures, processes and/or technical
methods of varying complexity. Incumbents have some freedom to
select best methods and procedures to follow to complete
assignments. Tasks are complex in nature where considerable
judgment and initiative are required in resolving problems and
making recommendation. Descisions/actions may have an impact beyond
the job's immediate work unit or team. Works under general
Supervision. Situations not covered by standard processes,
procedures and methods are referred to manager or higher level. May
provide functional guidance to others perfoming similar work and/or
act as a team lead. May demonstrate work methods to new employees.
Deals directly with immediate supervisor, co-workers and team
members; engages in exhanges of factual information and provides
some explanation in a problem solving capacity; interactions with
external contacts, if applicable, require exchanging factual
information and providing some explanation.
Keywords: , Fontana , IT TECH, IT / Software / Systems , Fontana, California
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