Shift Supervisor - Fontana
Company: Salvation Army
Location: Fontana
Posted on: May 28, 2023
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Job Description:
PAY RATE: $15.50 PH
ABOUT THE ARC
The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a
no-fee program to assist men & women in their journey to complete
our rehabilitation program. We are grateful for the contributions
our valued employees make toward the maintenance and effectiveness
of the programs. The organization is indebted to and dependent on
the diligence and devotion of its employees.
ABOUT OUR RETAIL TEAM
Become part of the dedicated Retail Team at The Salvation Army!
Together we can continue to serve and impact our local community,
through the commitment to "Do The Most Good" at our Fontana Thrift
Store, which supports the Adult Rehabilitation Program. This is an
opportunity to promote a positive shopping/donor experience,
enhance customer service, problem-solving and teamwork skills,
while contributing to the success of our Program and its
participants.
EMPLOYEE BENEFITS OFFERED
As our enthusiastic and hardworking SHIFT SUPERVISOR, you will be
responsible for (but not limited to):
1. Takes an active role and partners with the Store Manager in the
day-to-day operation of the store.
2. Assumes responsibility for all day-to-day store operations in
the absence of the Store Manager and Assistant Manager.
3. Provides coaching, training and development to the Store
Employees.
4. Ensures Customer/Donor needs are met by maintaining good
Customer/Donor/Community relations; complaints are resolved; and
service is quick and efficient.
5. In absence of Store Manager and Assistant Manager, communicate
any personnel issues with District Sales Manager.
6. In absence of Store Manager and Assistant Manager, coordinate
daily morning and shift change team meetings.
7. Supervise employees in performance of duties to ensure
compliance with published directives and guidelines.
8. Provide training for new personnel on store policies and
procedures and the level of Customer Service expected by The
Salvation Army.
9. Completes all tasks as assigned by the Assistant Manager, Store
Manager; District Sales Manager; Command Retail Directors and
Command Administration
10. Responsible for processing of paperwork per Review Standards,
especially as it relates to Time and Attendance compliance.
11. Ensures store is maintained at ARC Merchandising Standards;
adequate inventory levels on hand. Store is at CNO standards.
Ensure timely completion of regular and accurate Rag Out from the
sales floor.
12. BRP (Back Room Processing) - In absence of Store Manager,
ensures that the Material Handlers are working effectively and
efficiently to meet daily processing goals as outlined in Material
Handler Standard Operating Procedures/Job Description.
13. Donation Attendant (s) - In absence of Store Manager, ensures
that the Donation Attendants are working effectively and
efficiently as outlined in the Donation Attendant Job
Description.
14. Responsible for adequate amount of change at the beginning of
each day, safeguarding cash in registers, and banking of cash
receipts as per ARCC policy.
15. Attends Monthly Store Meetings.
16. Assists the Store Manager on ensuring that safety measures are
established and maintained consistent with ARC policy and
governmental regulations and that hazards are reported to
Administration. Assists with Weekly Store Meetings with store
teams.
17. Responsible for the protection of property and building.
18. May transfer from store to store at the direction of Command
Retail Directors and Command Administration.
19. Implement appropriate loss prevention measures as directed.
20. Perform other written or verbal duties as may be assigned by
the Store Manager, District Sales Manager, Command Retail Directors
and Command Administration
Qualifications to be considered for this position:
--- High School Diploma or equivalent.
--- Must have a minimum of one-year previous retail experience and
Supervisory experience preferred.
--- Must be able to operate POS/Cash Register and have ability to
schedule and supervise store employees.
--- Must pass background check, which will include Criminal History
and Sex Offender Registry.
--- Ability to communicate effectively with management, store
employees, customers and donors
Physical Demands:
--- Ability to sit, walk, stand, bend, squat, climb, kneel, and
twist on an intermittent or continuous basis.
--- Ability to grasp, push, pull objects such as files, file
cabinet drawers, clothing carts, merchandise carts, rolling
clothing racks, fixtures, furniture dollies, platform trucks and
carts, hand trucks and miscellaneous carts.
--- Ability to operate a telephone
--- Ability to lift up to 50 lbs.
--- Ability to perform various repetitive motion tasks
Schedule
Our stores operate 7 days per week. Work schedules are determined
by Management and employee must be flexible to always ensure
adequate store coverage. Full-time associates may be scheduled to
work any full-time shift including evenings, weekends, and
holidays.
The Salvation Army will comply with all governmental orders and any
contractual obligations relative to COVID-19 safety measures,
including mandatory vaccination of staff, if required. The
Salvation Army will consider requests for exemptions from any such
requirements on either religious or medical grounds when
available.
Equal Opportunity Employer/Protected Veterans/Individuals with
Disabilities
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: Salvation Army, Fontana , Shift Supervisor - Fontana, Hospitality & Tourism , Fontana, California
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