Account Manager/Customer Service Rep

Company: AppleOne
Location: Fontana
Posted on: March 18, 2023

Job Description:

We are seeking a highly skilled and motivated High Level Customer Service/Account Manager to join our team. The successful candidate will have a proven track record of exceptional customer service and account management experience. You will be responsible for managing and maintaining strong relationships with our customers, ensuring their satisfaction with our products and services, and identifying opportunities for growth.

Key Responsibilities:
--- Manage and develop long-term relationships with key customers, ensuring customer satisfaction and retention.
--- Respond to customer inquiries and concerns in a timely and professional manner.
--- Negotiate contracts, pricing, and terms with customers.
--- Coordinate with internal teams to ensure timely delivery of products and services to customers.
--- Develop and execute account strategies to grow revenue and market share.
--- Monitor and analyze sales performance and market trends to identify new business opportunities.
--- Provide regular updates and reports to management on customer activity, sales, and market trends.

Required Skills:
--- Strong Microsoft Office skills.
--- Ability to communicate clearly and professionally, both verbally and in writing.
--- Highly developed sense of integrity and commitment to customer satisfaction.
--- Skill in negotiations, communications, and providing customer support.
--- Strong decision-making and analytical abilities.
--- Strong detail orientation and communication/listening skills.

Qualifications:
--- Bachelor's degree in business or a related field.
--- 5+ years of experience in customer service, account management, or sales.
--- Experience in the industrial door industry is a plus.
--- Proven track record of achieving sales targets and driving revenue growth.
--- Excellent interpersonal and communication skills.
--- Strong organizational skills and attention to detail.

If you are a self-motivated individual with a passion for customer service and account management, we encourage you to apply for this exciting opportunity. We offer competitive salary packages and benefits, as well as opportunities for career growth and development.

AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

If you believe you need a reasonable accommodation due to a disability or health condition in order to search for a job opening or to apply for a position, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

High School

0-1 years%54764% %%customer%%

Keywords: AppleOne, Fontana , Account Manager/Customer Service Rep, Executive , Fontana, California