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Account Manager

Company: Baby Trend, Inc.
Location: Fontana
Posted on: April 5, 2021

Job Description:

Account Manager

  • Account manager responsibilities include developing long-term relationships with both existing and potential clients, connecting with key business executives and internal team members. Candidate will act as liaison between key customers and cross-functional internal teams to ensure the timely and successful placement and delivery of juvenile products. The candidate will also be required to manage and develop client accounts to initiate and maintain favorable relationships.
  • The position requires a bachelor's degree in business administration BBA or equivalent and at least 5 years of experience preferably in juvenile or consumer products. The candidate will be required to rely on extensive experience and judgment to plan and accomplish goals, performs a variety of tasks and be able to lead and direct the work of others. Reports directly to Sr. Vice President of Sales.
    Responsibilities
    • Be the primary point of contact and build long-term relationships with customers.
    • Help customers through email, phone, online presentations, screen-share and in person meetings.
    • Meet required internal sales and profit KPI objectives.
    • Ensure the timely and successful delivery of our products according to our customer needs and objectives.
    • Communicate clearly the progress of monthly/quarterly initiatives to internal team members.
    • Forecast and track key account metrics.
    • Responsible for keeping current clients satisfied and delivering exceptional customer service on a day-to-day basis.
    • Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships.
    • Understand the juvenile industry relative to competition and evolving market trends.
    • Possess an in depth understanding of the Baby Trend product line relative to the competition and be able to effectively present to the client.
      Requirements
      • Proven account management or other relevant experience. Preferably key national or regional retailer.
      • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive.
      • Experience in delivering client-focused solutions based on customer needs.
      • Proven ability to manage multiple projects at a time while paying strict attention to detail.
      • Excellent listening, negotiation and presentation skills.
      • Excellent verbal and written communications skills.
      • Bachelor's Degree in appropriate field of study or equivalent work experience
      • Self-motivated and able to thrive in a results-driven environment.
      • Natural relationship builder with integrity, reliability and maturity.
      • Ability to prioritize among competing tasks.
      • Critical thinking and problem solving skills.
      • Understanding of website development, marketing, measurement and analytics, content management, digital marketing and internet technology.
      • Excellent time and project management skills. You're always looking to improve inefficient processes.
      • Keen attention to detail and adherence to deadlines.
      • Expert at Microsoft Office Suite, Google Apps, and help desk support software.
      • Work out of our Fontana Location physically(WFH possible currently due to COVID-19)
        Account Manager top skills & proficiencies
        • Prospecting Skills
        • Teamwork
        • Planning
        • Build Relationships
        • People Skills
        • Initiative
        • Customer Focus
        • Emphasize Excellence
        • Manage Multiple Projects
        • Attention to Detail

Keywords: Baby Trend, Inc., Fontana , Account Manager, Executive , Fontana, California

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