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Industrial Dock & Door Technician

Company: Naumann Hobbs Material Handling, INC
Location: Fontana
Posted on: January 12, 2022

Job Description:

Job Title:

Industrial Dock & Door Technician

Salary Grade Level:


Reports To:

Field Service Manager

Travel required:



Field Service

Full Time/Part Time:

Full Time



Scheduled Hours

7:30am - 4:00pm


All Locations

Direct Reports





1st Shift

As a Dock and Door Technician, you will be responsible for planning, coordinating and executing the installation, maintenance, service and repair of all types of commercial overhead doors, loading dock equipment and warehouse systems

Essential Functions & Responsibilities

  • Installing and servicing overhead doors, docks, dock levelers, springs, cables, and/or other hardware.
  • Installing and servicing other commercial and industrial specialty doors, equipment and accessories.
  • Able to analyze and diagnose problems with mechanical knowledge to repair as needed. (Rolling steel doors, folding, etc.).
  • Perform preventive maintenance inspections on warehouse facilities.
  • Assist in the tear out and installation of dock levelers as needed.
  • Identify opportunities to provide customers with products and services.
  • Assuring quality by checking for proper installation, clearance, and balance.
  • Providing excellent customer service and responding to customer questions in a truthful and pleasant manner.
  • Track and maintain job related paperwork and submitting in a timely manner.
  • Operate in safety conscious manner always while performing job duties
  • Mechanical and Electrical troubleshooting skills required.
  • Must have a valid driver's license and maintain a clean motor vehicle record plus the ability to drive multiple hours daily.
  • Excellent communication skills.
  • Supply own mechanic technician hand tools.
  • Ability to read and understand necessary service and training manuals.
  • Ability to perform arithmetic calculations involving fractions, decimals and percentages.
  • Ability to maintain a good understanding of industry innovations and product availability to make recommendations based on customer need.
  • Ability to effectively utilize volt, ohm and multi-meters.
  • Ability to use stick and/or MIG welder for installation and repair of dock and door equipment.
  • Ability to safely operate drills, grinders, presses, forklifts, hoists, overhead cranes, and personal hand tools.
  • Such other knowledge, skills, and abilities as are necessary in connection with additionally assigned duties
  • Familiarity with PC (laptop/iPad) applications to diagnose equipment issues
  • High school diploma, G.E.D. or tech school graduate required.
  • Minimum 2-year experience as a Dock & Door Technician or Overhead Door Installer required.
  • Experience in welding, using power tools and electric knowledge required.

    Physical Demands & Work Environment

    Physical Demands & Work Environment

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
    • While performing the duties of this job, the employee is regularly required to use hands in a grip motion with the ability to hold and control tools.
    • While performing the duties of this job, the employee is regularly required to bend, sit, squat, and crawl under equipment, and to ascend & descend a ladder.
    • While performing the duties of this job, the employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel.
    • While performing the duties of this job, the employee is regularly required to push and pull up to 75 pounds.
    • The employee is occasionally required to lift 50 pounds and to be able to lift and carry 45 pounds.
    • The employee must be able to work around fumes, odors, chemicals and/or loud noises.
    • Specific vision abilities required by this job include close vision.
    • The employee may be required to operate a forklift with appropriate certification(s).
    • This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that could affect the safety or health of the employee performing the task or others.

      Work Environment
      • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
      • While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions.
      • The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat.
      • The noise level in the work environment can range from moderate to a noise level representative of an industrial workspace.
      • The employee may be exposed to sunlight as not all work is performed in a covered shop environment.

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Keywords: Naumann Hobbs Material Handling, INC, Fontana , Industrial Dock & Door Technician, Engineering , Fontana, California

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