Financial Counselor 2-ED
Company: Loma Linda University Health
Location: Loma Linda
Posted on: March 15, 2023
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Job Description:
Shared Services: Registration - (Full-time, Night Shift) -
Our mission is to continue the teaching and healing ministry of
Jesus Christ. Our core values are compassion, excellence, humility,
integrity, justice, teamwork and wholeness.
The Financial Counselor 2-ED assists patients who are seeking
treatment in our Emergency or Advanced Urgent Care departments to
navigate through the financial process from the MSE to discharge or
admission. Contributes to all functions of the financial office
including functioning as a resource to colleagues. Verifies
benefits, eligibility and facilitates authorization from payers and
medical groups. Obtains pertinent documentation to support
authorization requests. Maintains ongoing communication with
payers, primary care physician and RN service coordinators as
necessary. Creates and executes financial contracts with patients
and payers for both LLUMC facility and LLUHC professional services
according to LLUMC policy. These services may be provided for both
the LLUMC and LLUCH hospitals. Performs other duties as needed.
High School Diploma or GED required. Three years of hospital-based
registration experience specializing in Managed Care, Medi-Cal,
Medicare, and California Children's Services with emphasis on
Federal, State, and County eligibility regulations preferred.
Excellent Customer Service skills preferred. Able to write legibly;
speak in English with professional quality; deliver the highest
level of customer service to all patients, family, internal and
external customers; use a computer, printer, and software programs
necessary to position (e.g., Microsoft applications, patient
accounting, registration and insurance eligibility applications);
operate/troubleshoot basic office equipment required for the job.
Able to communicate effectively in English, in person, in writing,
and on the telephone; think critically; relate positively,
effectively and professionally with others; provide leadership and
supervision; be consistent in following policies; work calmly and
respond courteously when under pressure; teach and collaborate;
accept direction; work independently and with minimal supervision;
perform basic math functions; manage multiple assignments
effectively; compose written material; work well under pressure;
problem solve, organize and prioritize workload; demonstrate good
memory; pay close attention to detail. Able to distinguish colors
as necessary; write, hear, read and speak sufficiently for general
conversation in person and on the telephone; identify and
distinguish various sounds associated with workplace; see
adequately to read computer screens and written documents necessary
to the position.
Additional Information
Compensation
US Dollar (USD)
18.58
US Dollar (USD)
26.25
Keywords: Loma Linda University Health, Fontana , Financial Counselor 2-ED, Accounting, Auditing , Loma Linda, California
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